ARRIVAL

To make sure your spa experience is as seamless as possible, we kindly request that you arrive 10 minutes before your appointment time.

 

APPOINTMENTS

Your treatment arrangements and selected appointment times are held exclusively for you. Reservations are subject to availability. A credit card number is required to book an appointment. 

 

LATE ARRIVAL

As a courtesy to the following clients, late arrivals will only receive the remaining available appointment time and will be charged the full-service fee. 

 

CANCELLATIONS

We respectfully request that cancellations or changes to appointments be made at least 48 hours in advance. A $50 charge will be applied to your credit card when minimum notification times are not met for aesthetic and laser services, $100 for services provided by a nurse or doctor.

 

All spa services are non-refundable. Remaining credits may be applied towards any balance within one year of the original date of purchase. 

 

RETURN POLICY

We will accept any retail item back within 14 days of purchase in exchange for another product that may better accommodate your needs. Services rendered and completed are non refundable.  Services paid up front or packages that have an outstanding credit may be exchanged for another treatment and or product. 

 

PAYMENT

We accept American Express, Visa, Mastercard, Discover, and cash. 

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FINANCING

We offer Alphaeon Credit.